Meet Our Staff
Management
Clayton Duckworth
Sales Manager
Brian Semmelmann
Service Manager
Shane Bode
Used Car Director
Martin Rehfeldt
Body Shop Manager
Sales
Julian Barnes
Sales Consultant
Adrian Ellis
Sales Consultant
Kevante Hamilton
Sales Consultant
Jonas Yoder
Sales Consultant
Service
John Vansickle
Service Advisor
Megan Villmow
Service Advisor
Jermaine Heard
Service Advisor
Michael Reichert
Service Advisor
Kristian Heinrich
Service Advisor
Administration
Jessica Zurn
Admin
Krystle Johnson
Office Manager
Brooklyn Nation
Lead Cashier
Aaliyah Ohene
Cashier
Christian Reed
Cashier
Rod Winklepleck
Corporate Director of Sales
John Vansickle
Service Advisor
Jul 01, 2025
Customer service is excellent always have been.
Customer service is excellent always have been. This is why I always go back. Great place
Jun 19, 2025
Excellent fast service.
Excellent fast service. Clean waiting area to wait for vehicle return. Snacks available. Start to finish 40 minutes
May 16, 2025
The Svc was good š and the Svc personal did a good job
The Svc was good š and the Svc personal did a good job on Svc to my vehicle.
Apr 12, 2025
Please add tea options and snack options back to the
Please add tea options and snack options back to the waiting area. There is a 15 word minimum for some reason for this.
Apr 03, 2025
I was only in for an oil change and we had to get it all
I was only in for an oil change and we had to get it all within 30 minutes.I'm guessing it was great service
Megan Villmow
Service Advisor
Jul 12, 2025
Great service everytime I go.
Great service everytime I go. Definately buying my next vehicle from them. Hospitality at its finest.
Jul 11, 2025
Always happy to help customers.
Always happy to help customers.always helping to be sure that are no problems.Thanks
Jul 11, 2025
Great service for routine maintenance.
Great service for routine maintenance. Very prompt and courteous. Pleasant experience all around. Highly recommend Russ Darrow.
Jul 01, 2025
Customer service is excellent always have been.
Customer service is excellent always have been. This is why I always go back. Great place
Jun 20, 2025
Russ Darrow Jeep Service Center is my go-to place to take
Russ Darrow Jeep Service Center is my go-to place to take my Jeep. The service performed is always spot on and the Service Reps (especially Kristian are great).
Jermaine Heard
Service Advisor
Jul 17, 2025
great location to get the car done around my house at
great location to get the car done around my house at my earliest convenience good service
Jul 12, 2025
Great service everytime I go.
Great service everytime I go. Definately buying my next vehicle from them. Hospitality at its finest.
Jul 10, 2025
Horrible wouldnāt recommend.
Horrible wouldnāt recommend. Customer service is horrible. Everyone is rude. Wouldnāt recommend at all!
Jul 01, 2025
Customer service is excellent always have been.
Customer service is excellent always have been. This is why I always go back. Great place
Jul 01, 2025
Got home and air cleaner wasn't even in the airbox is
Got home and air cleaner wasn't even in the airbox is wide open had to put it back together myself
Michael Reichert
Service Advisor
Jul 17, 2025
great location to get the car done around my house at
great location to get the car done around my house at my earliest convenience good service
Jul 11, 2025
Always happy to help customers.
Always happy to help customers.always helping to be sure that are no problems.Thanks
Jul 01, 2025
Customer service is excellent always have been.
Customer service is excellent always have been. This is why I always go back. Great place
Jun 15, 2025
Oil change was done in a timely manner and the inspection
Oil change was done in a timely manner and the inspection and condition of the truck was a nice thing to have. Service writer Kristin is a great person to work with.
Jun 11, 2025
Most of my experience has been with the service
Most of my experience has been with the service department, which I found to be excellent. Purchasing a new Jeep was relatively painless, however, it couldāve been far more efficient if I dealt with Clayton Duckworth directly.
Kristian Heinrich
Service Advisor
Jul 17, 2025
great location to get the car done around my house at
great location to get the car done around my house at my earliest convenience good service
Jul 04, 2025
Friendly, Fast and considerate.
Friendly, Fast and considerate. Easily to talk with very helpful and knowledgeable and will explain everything to you. And I love the new video when youāre waiting for an oil change they show you what theyāre doing with your vehicle .condiments right on point
Jul 01, 2025
Customer service is excellent always have been.
Customer service is excellent always have been. This is why I always go back. Great place
Jun 20, 2025
Russ Darrow Jeep Service Center is my go-to place to take
Russ Darrow Jeep Service Center is my go-to place to take my Jeep. The service performed is always spot on and the Service Reps (especially Kristian are great).
Jun 19, 2025
Excellent fast service.
Excellent fast service. Clean waiting area to wait for vehicle return. Snacks available. Start to finish 40 minutes
Julian Barnes
Sales Consultant
May 13, 2025
Salesman Julie Barnes was very knowledgeable and
Salesman Julie Barnes was very knowledgeable and explained everything and the sales manager. Justin was just as good very friendly would recommend them to anybody.
Mar 15, 2025
Julian was my sales rep.
Julian was my sales rep. I couldnāt have asked for such a nicer person.
Jan 18, 2025
Julian helped me so much with my new ride & financing!
Julian helped me so much with my new ride & financing! I really appreciated them both taking their time to find the perfect vehicle for me and my son! Julian is very informative and knows a lot about the industry made sure to get me a deal I could afford and still blew me away with my finance set up with Zivorad because he saved me so much on my car note! You all are for sure assets to Russ Darrow! Thanks a bunch
Jan 12, 2025
They are very thorough and keep me updated on everything.
They are very thorough and keep me updated on everything. Just a very great job
Jan 24, 2023
BEWARE.
BEWARE. This place is the worst, spend your money elsewhere and thank me later. Be sure to double check all of your pricing as they will slide a few extra charges in there then tell you that it needs to happen so money is made on the deal somewhere. Every foolish business practices. Stay away if you care about your money you won't regret it.
Jessica Zurn
Admin
Apr 05, 2024
Nice staff.
Nice staff. Very helpful and knowledgeable. Great experience. I would recommend this dealership to a friend.
Nov 19, 2022
Omg the best truck buying experience I've ever had.
Omg the best truck buying experience I've ever had. The team at Russ Darrow went above and beyond .
Apr 16, 2022
Julian and Chris were very helpful, knowledgeable and
Julian and Chris were very helpful, knowledgeable and polite in the buying process of my vehicle
Jan 28, 2022
I came in for an oil change appointment and they got to...
I came in for an oil change appointment and they got to work right away. The staff was very friendly and I barely had time to finish my complementary snacks before my vehicle was ready to go.
Jan 10, 2022
Excellence every time I visit! Associates were very...
Excellence every time I visit! Associates were very professional and kind. Always make me and my pet feel comfortable. Everyone smiles!
Clayton Duckworth
Sales Manager
Jun 11, 2025
Most of my experience has been with the service
Most of my experience has been with the service department, which I found to be excellent. Purchasing a new Jeep was relatively painless, however, it couldāve been far more efficient if I dealt with Clayton Duckworth directly.
May 26, 2025
Kenney and Paul were amazing to work with.
Kenney and Paul were amazing to work with. Kenney exceeded my expectations. The whole team was great.
May 11, 2025
This was an amazing experience.
This was an amazing experience. They did everything in their power to help our family out and I canāt thank them enough for that. We end up walking off the lot with not only one but two vehicles for a family of seven. They was kind, caring, very understanding, motivated and the communication was on point. To sum this all up all I would say they are the best at what they do and they will do what they can to get you approved for the vehicle you want.
Apr 12, 2025
Please add tea options and snack options back to the
Please add tea options and snack options back to the waiting area. There is a 15 word minimum for some reason for this.
Jan 20, 2025
This fearless hip is fabulous every time I have went they
This fearless hip is fabulous every time I have went they seem to always get me in and out with great customer service.
Adrian Ellis
Sales Consultant
Apr 22, 2025
Everyone was really nice and welcoming.
Everyone was really nice and welcoming. Our sales person Adrian (AJ) was really nice as well and very helpful. I highly recommend AJ in the management team. Finance went very fast. The only thing I would say that was frustrating was that the car I originally went to see was not there. I had sent a prior email and apparently those responses are automatic. So if youāre going to the dealership For a specific vehicle, I highly recommend you call first. Donāt just set up an appointment. AJ ended up getting me and something better anyway. So it all worked out. But I hate that bait and switch feel.
Mar 29, 2025
Everything at the dealership went about as well as I
Everything at the dealership went about as well as I could have hoped it would.
Mar 20, 2025
Very great experience also great customer service fast
Very great experience also great customer service fast service and they was very helpful. Love it
Mar 18, 2025
Adrian was a great salesman.
Adrian was a great salesman. Found me the car I wanted quickly and was very pleasant to work with. He got a lot of my paperwork done before I came back so I did not have to wait forever in the dealership! Would recommend him! Did was wonderful!
Mar 17, 2025
Adrian was very nice and I appreciate his help in
Adrian was very nice and I appreciate his help in selecting the car that was right for me.
Kevante Hamilton
Sales Consultant
Jun 11, 2025
Most of my experience has been with the service
Most of my experience has been with the service department, which I found to be excellent. Purchasing a new Jeep was relatively painless, however, it couldāve been far more efficient if I dealt with Clayton Duckworth directly.
May 03, 2025
My salesman was Kavante and the service he provided was
My salesman was Kavante and the service he provided was phenomenal. I will definitely be doing business again with Russ Darrow.
Apr 12, 2025
The customer service is splendid!
The customer service is splendid! Kenny personally helped me work out the best financial terms for my purchase of a SUV. He broke down all of the criteria and terms of my purchase and I can say I left highly satusfied.
Mar 13, 2025
He did a great job of making everything work out, even
He did a great job of making everything work out, even having issues with the truck
Jan 24, 2025
I have always been happy with the car servicibg and
I have always been happy with the car servicibg and their customer service. I have cone back to this dealership when I am looking at car leasing or purchasing. Great job !
Brian Semmelmann
Service Manager
Apr 12, 2025
Please add tea options and snack options back to the
Please add tea options and snack options back to the waiting area. There is a 15 word minimum for some reason for this.
Mar 20, 2025
They provided me exceptional service and Mike was very
They provided me exceptional service and Mike was very knowledgeable and communicative. He also kept me informed and was extremely professional.
Jan 31, 2025
From Brian to Mike and the tech all were very helpful and
From Brian to Mike and the tech all were very helpful and made my experience wonderful. I appreciate everything they did to fix my vehicle including my free car washš
Shane Bode
Used Car Director
Jun 11, 2025
Excellent service and the customers are treated with
Excellent service and the customers are treated with respect! Also, reasonable prices for services & work with customers to insure that they are satisfied!
Apr 12, 2025
Please add tea options and snack options back to the
Please add tea options and snack options back to the waiting area. There is a 15 word minimum for some reason for this.
Martin Rehfeldt
Body Shop Manager
May 21, 2025
Kenney was great!
Kenney was great! Helped us with all our needs and questions. He was VERY patience with us as well. The best car buying experience we've ever had!!
Apr 12, 2025
Please add tea options and snack options back to the
Please add tea options and snack options back to the waiting area. There is a 15 word minimum for some reason for this.
Jonas Yoder
Sales Consultant
Apr 12, 2025
The customer service is splendid!
The customer service is splendid! Kenny personally helped me work out the best financial terms for my purchase of a SUV. He broke down all of the criteria and terms of my purchase and I can say I left highly satusfied.