Meet Our Staff
Management
Tyler Headdy
General Manager
Brian Semmelmann
Service Manager
Clayton Duckworth
Sales Manager
Codey Lambert
Sales Manager
Shane Bode
Used Car Director
Martin Rehfeldt
Body Shop Manager
Sales
Julian Barnes
Sales Consultant
Adrian Ellis
Sales Consultant
Kenney Crump
Sales Consultant
Kevante Hamilton
Sales Consultant
Ronladell Bratchett
Sales Consultant
Stefan Gligorevic
Sales Consultant
Alec Tyler
Sales Consultant
Jonas Yoder
Sales Consultant
Service
John Vansickle
Service Advisor
Kristian Heinrich
Service Advisor
Michael Reichert
Service Advisor
Megan Villmow
Service Advisor
Adrian Flores
Service Advisor
Jermaine Heard
Service Advisor
Finance
Zivorad Filipovic
Finance Manager
Sumya Stoflet
Finance Manager
Administration
Jessica Zurn
Admin
Krystle Johnson
Office Manager
Brooklyn Nation
Lead Cashier
Aaliyah Ohene
Cashier
Christian Reed
Cashier
John Vansickle
Service Advisor
Mar 04, 2025
Made an appointment to have oil changed.
Made an appointment to have oil changed. They did this and washed my car which I appreciate. However, I had to wait 1 1/4 hours to have the work completed. Also, no snack bar in waiting room.
Feb 11, 2025
Staff was friendly they handle my needs with care I was
Staff was friendly they handle my needs with care I was in and out appreciate the wonderful services you guys provide
Feb 11, 2025
Good at what he knows best for you by listening very
Good at what he knows best for you by listening very knowledgeable of the products you sell
Feb 04, 2025
Great customer service, willing to take time out to
Great customer service, willing to take time out to explain what they are doing to my car.
Jan 30, 2025
I didn't have any problems everything went well.
I didn't have any problems everything went well. We enjoy working with Russ Darrow and look forward to the next time.
Julian Barnes
Sales Consultant
Mar 15, 2025
Julian was my sales rep.
Julian was my sales rep. I couldn’t have asked for such a nicer person.
Jan 18, 2025
Julian helped me so much with my new ride & financing!
Julian helped me so much with my new ride & financing! I really appreciated them both taking their time to find the perfect vehicle for me and my son! Julian is very informative and knows a lot about the industry made sure to get me a deal I could afford and still blew me away with my finance set up with Zivorad because he saved me so much on my car note! You all are for sure assets to Russ Darrow! Thanks a bunch
Jan 12, 2025
They are very thorough and keep me updated on everything.
They are very thorough and keep me updated on everything. Just a very great job
Jan 24, 2023
BEWARE.
BEWARE. This place is the worst, spend your money elsewhere and thank me later. Be sure to double check all of your pricing as they will slide a few extra charges in there then tell you that it needs to happen so money is made on the deal somewhere. Every foolish business practices. Stay away if you care about your money you won't regret it.
Nov 19, 2022
Omg the best truck buying experience I've ever had.
Omg the best truck buying experience I've ever had. The team at Russ Darrow went above and beyond .
Jessica Zurn
Admin
Apr 05, 2024
Nice staff.
Nice staff. Very helpful and knowledgeable. Great experience. I would recommend this dealership to a friend.
Nov 19, 2022
Omg the best truck buying experience I've ever had.
Omg the best truck buying experience I've ever had. The team at Russ Darrow went above and beyond .
Apr 16, 2022
Julian and Chris were very helpful, knowledgeable and
Julian and Chris were very helpful, knowledgeable and polite in the buying process of my vehicle
Jan 28, 2022
I came in for an oil change appointment and they got to...
I came in for an oil change appointment and they got to work right away. The staff was very friendly and I barely had time to finish my complementary snacks before my vehicle was ready to go.
Jan 10, 2022
Excellence every time I visit! Associates were very...
Excellence every time I visit! Associates were very professional and kind. Always make me and my pet feel comfortable. Everyone smiles!
Kristian Heinrich
Service Advisor
Mar 08, 2025
As always, the team treated me with professionalism and
As always, the team treated me with professionalism and kept me informed of the repair progress.
Feb 25, 2025
Jermaine Heard is a great employee.
Jermaine Heard is a great employee. He goes above and beyond for his customers and very understanding when it comes to customers. I alway deals with him when having my car services.
Feb 11, 2025
Staff was friendly they handle my needs with care I was
Staff was friendly they handle my needs with care I was in and out appreciate the wonderful services you guys provide
Feb 11, 2025
Good at what he knows best for you by listening very
Good at what he knows best for you by listening very knowledgeable of the products you sell
Jan 31, 2025
I would never recommend anyone to go there the service is
I would never recommend anyone to go there the service is trash and all the want is money
Michael Reichert
Service Advisor
Mar 20, 2025
They provided me exceptional service and Mike was very
They provided me exceptional service and Mike was very knowledgeable and communicative. He also kept me informed and was extremely professional.
Feb 11, 2025
Staff was friendly they handle my needs with care I was
Staff was friendly they handle my needs with care I was in and out appreciate the wonderful services you guys provide
Feb 11, 2025
Good at what he knows best for you by listening very
Good at what he knows best for you by listening very knowledgeable of the products you sell
Jan 31, 2025
From Brian to Mike and the tech all were very helpful and
From Brian to Mike and the tech all were very helpful and made my experience wonderful. I appreciate everything they did to fix my vehicle including my free car wash😊
Jan 31, 2025
I would never recommend anyone to go there the service is
I would never recommend anyone to go there the service is trash and all the want is money
Megan Villmow
Service Advisor
Feb 14, 2025
Great service, excellent communication, will always take
Great service, excellent communication, will always take my smol wrangler to Megan! Megan is the best
Feb 11, 2025
Staff was friendly they handle my needs with care I was
Staff was friendly they handle my needs with care I was in and out appreciate the wonderful services you guys provide
Feb 11, 2025
Good at what he knows best for you by listening very
Good at what he knows best for you by listening very knowledgeable of the products you sell
Feb 05, 2025
The service wa great.
The service wa great. I got in and out the there in about 45 minutes.
Feb 04, 2025
Great customer service, willing to take time out to
Great customer service, willing to take time out to explain what they are doing to my car.
Adrian Flores
Service Advisor
Feb 11, 2025
Staff was friendly they handle my needs with care I was
Staff was friendly they handle my needs with care I was in and out appreciate the wonderful services you guys provide
Feb 11, 2025
Good at what he knows best for you by listening very
Good at what he knows best for you by listening very knowledgeable of the products you sell
Jan 31, 2025
I would never recommend anyone to go there the service is
I would never recommend anyone to go there the service is trash and all the want is money
Jan 30, 2025
I didn't have any problems everything went well.
I didn't have any problems everything went well. We enjoy working with Russ Darrow and look forward to the next time.
Jan 24, 2025
I have always been happy with the car servicibg and
I have always been happy with the car servicibg and their customer service. I have cone back to this dealership when I am looking at car leasing or purchasing. Great job !
Jermaine Heard
Service Advisor
Feb 25, 2025
Jermaine Heard is a great employee.
Jermaine Heard is a great employee. He goes above and beyond for his customers and very understanding when it comes to customers. I alway deals with him when having my car services.
Feb 11, 2025
Staff was friendly they handle my needs with care I was
Staff was friendly they handle my needs with care I was in and out appreciate the wonderful services you guys provide
Feb 11, 2025
Good at what he knows best for you by listening very
Good at what he knows best for you by listening very knowledgeable of the products you sell
Jan 31, 2025
I would never recommend anyone to go there the service is
I would never recommend anyone to go there the service is trash and all the want is money
Jan 30, 2025
I didn't have any problems everything went well.
I didn't have any problems everything went well. We enjoy working with Russ Darrow and look forward to the next time.
Zivorad Filipovic
Finance Manager
Mar 13, 2025
Ziggy was the best finance manager we have ever dealt
Ziggy was the best finance manager we have ever dealt with. He was very busy but truly cared how we were treated and made our experience a positive one.
Jan 31, 2025
I would never recommend anyone to go there the service is
I would never recommend anyone to go there the service is trash and all the want is money
Jan 29, 2025
Kenney was a very solid salesman.
Kenney was a very solid salesman. The rest of the dealership itself has some work to do. One of their finance people shuffled papers around for 45 minutes in front of us so that she didn't have to do the 15 minutes of work for a cash buyer between her "appointments." What should have been a 30 minute process turned into almost two hours. When we got the car home, there was an alert on the seatbelt, the headlights, and the windshield washer wouldn't work. A conversation with the manager led to him telling me cars are sold "as is." Kenney set up an appointment for my car to be serviced under warranty at the RDarrow Nissan dealership. They were all helpful. Funny thing: according to their sister dealership, Russ Darrow Jeep/Dodge should have fixed the seatbelt and windshield washer issues since they are required safety features. Moral of the story: if you're buying from Russ Darrow Jeep/Dodge, deal with Kenney, check EVERY function on your car, and don't anticipate management helping you with any problems.
Jan 20, 2025
This fearless hip is fabulous every time I have went they
This fearless hip is fabulous every time I have went they seem to always get me in and out with great customer service.
Jan 18, 2025
Julian helped me so much with my new ride & financing!
Julian helped me so much with my new ride & financing! I really appreciated them both taking their time to find the perfect vehicle for me and my son! Julian is very informative and knows a lot about the industry made sure to get me a deal I could afford and still blew me away with my finance set up with Zivorad because he saved me so much on my car note! You all are for sure assets to Russ Darrow! Thanks a bunch
Adrian Ellis
Sales Consultant
Mar 20, 2025
Very great experience also great customer service fast
Very great experience also great customer service fast service and they was very helpful. Love it
Mar 18, 2025
Adrian was a great salesman.
Adrian was a great salesman. Found me the car I wanted quickly and was very pleasant to work with. He got a lot of my paperwork done before I came back so I did not have to wait forever in the dealership! Would recommend him! Did was wonderful!
Mar 17, 2025
Adrian was very nice and I appreciate his help in
Adrian was very nice and I appreciate his help in selecting the car that was right for me.
Tyler Headdy
General Manager
Jan 27, 2025
Bought a jeep with my toddler in tow, during the night
Bought a jeep with my toddler in tow, during the night time & also during a snow storm. Everything seemed great, bought the car, drove it home. When I woke up in the morning I noticed a small dent that I didn't see when I looked at the car (again, night time and snowstorm). I called the dealership and they said "well of course we knew it was there, we just didn't disclose it because if we disclosed that in the description of the vehicle, nobody would want to come and look at it." This was said by Tyler- the general manager of the place. I was shocked. Tyler- said there was absolutely nothing he could do. I again asked him if he knew the dent was there and he said yes. I asked why nobody told me about it, and he said "we wouldn't tell you unless you asked". Again I bought this car during a SNOW STORM AND NIGHT TIME with a 3 year old with me. How would I have noticed? Honestly I cannot believe this experience. Terrible customer service from Tyler. I’ll never use Russ Darrow again. Such a shame because if this happened at any other dealership, I know for a fact they would offer to help fix it, or at least try and make it right. Tyler also told me if I wanted no issues with the car; then I should’ve spent more money and bought a new car. I bought a 2023 jeep grand Cherokee limited with 15k miles on it. Not sure why Tyler couldn’t offer any type of solution. I’m super bummed I drove all the way from the lake country area to purchase this vehicle. I’ll be using a more local dealership for our next jeep purchase.
Jan 18, 2025
Julian helped me so much with my new ride & financing!
Julian helped me so much with my new ride & financing! I really appreciated them both taking their time to find the perfect vehicle for me and my son! Julian is very informative and knows a lot about the industry made sure to get me a deal I could afford and still blew me away with my finance set up with Zivorad because he saved me so much on my car note! You all are for sure assets to Russ Darrow! Thanks a bunch
Jan 15, 2025
They were a great help with finding and leaving with my
They were a great help with finding and leaving with my new 2024 dodge hornet.
Kenney Crump
Sales Consultant
Feb 26, 2025
Today as a new customer, I had the pleasure of working
Today as a new customer, I had the pleasure of working with kenney. He was polite, attentive, and very helpful. He helped me find the perfect car with the right price and got me in and out in no time. Highly recommend
Jan 29, 2025
Kenney was a very solid salesman.
Kenney was a very solid salesman. The rest of the dealership itself has some work to do. One of their finance people shuffled papers around for 45 minutes in front of us so that she didn't have to do the 15 minutes of work for a cash buyer between her "appointments." What should have been a 30 minute process turned into almost two hours. When we got the car home, there was an alert on the seatbelt, the headlights, and the windshield washer wouldn't work. A conversation with the manager led to him telling me cars are sold "as is." Kenney set up an appointment for my car to be serviced under warranty at the RDarrow Nissan dealership. They were all helpful. Funny thing: according to their sister dealership, Russ Darrow Jeep/Dodge should have fixed the seatbelt and windshield washer issues since they are required safety features. Moral of the story: if you're buying from Russ Darrow Jeep/Dodge, deal with Kenney, check EVERY function on your car, and don't anticipate management helping you with any problems.
Kevante Hamilton
Sales Consultant
Mar 13, 2025
He did a great job of making everything work out, even
He did a great job of making everything work out, even having issues with the truck
Jan 24, 2025
I have always been happy with the car servicibg and
I have always been happy with the car servicibg and their customer service. I have cone back to this dealership when I am looking at car leasing or purchasing. Great job !
Brian Semmelmann
Service Manager
Mar 20, 2025
They provided me exceptional service and Mike was very
They provided me exceptional service and Mike was very knowledgeable and communicative. He also kept me informed and was extremely professional.
Jan 31, 2025
From Brian to Mike and the tech all were very helpful and
From Brian to Mike and the tech all were very helpful and made my experience wonderful. I appreciate everything they did to fix my vehicle including my free car wash😊
Clayton Duckworth
Sales Manager
Jan 20, 2025
This fearless hip is fabulous every time I have went they
This fearless hip is fabulous every time I have went they seem to always get me in and out with great customer service.
Codey Lambert
Sales Manager
Jan 20, 2025
This fearless hip is fabulous every time I have went they
This fearless hip is fabulous every time I have went they seem to always get me in and out with great customer service.
Sumya Stoflet
Finance Manager
Jan 20, 2025
This fearless hip is fabulous every time I have went they
This fearless hip is fabulous every time I have went they seem to always get me in and out with great customer service.